By Beth Boynton
Do you ever wonder why passive-aggressive, passive, and even aggressive behaviors are so common in healthcare or politics?
Assertiveness involves relationships, cultures, and communication skills.
Trying to be assertive in a culture where aggression is dominant or with a person who is aggressive is very tricky. Since assertiveness means you respect and take care of your own needs as well as others, when it isn’t mutual it doesn’t work so well.
A parable that helps to explore this concept
What do you do if you knock on a door and no one answers? (Assume you can hear voices behind the door.)
Knocking louder seems like a natural response. But what if still, no one answers? Then what do you do?
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