By Mary Kelly
1. Think about resource allocation as though they are the owners of the company. In economics there is a theory called the principal agent problem. It happens when employees, the agents of the organization, think more about their own best self interest than they do about the principal, or the organization. In small ways, it means that employees don’t worry about walking out the door with company pens, because they don’t consider that stealing. On larger levels, it can manifest by padding an expense report, skimping on hours worked, and habitually using company time for personal use. On a grand scheme, it means defrauding the organization. Great employees think as though they are the principal, or the owner of the company. They would not steal from themselves. They would work 100% while at work. They would consider, “If I owned this company, what would I want to happen next? What do I need my people to do, plan, and act upon?” 2. Be empathic while still holding employees accountable. Show compassion to employees while holding them accountable. Leaders who do not hold employees accountable are doing them a disservice. Employees believe they are fulfilling their role, because no one has advised them otherwise. Then they are surprised, hurt and angry when they are fired. 3. Turn uncertainty into action by breaking up large tasks into manageable chunks for their direct reports. Give people chunks of projects so they experience more wins at work. 4. Streamline internal processes. Every organization has processes that are cumbersome, outdated, and irritating to those who have to work within those confines. Examine everything for efficiency. Simplify processes to better reflect reality. 5. Adapt rapidly to the changing needs of customer demographics. Leaders have to understand and know their customer base as well as their emerging buyers. Real market data is critical. Leaders need to base decisions on reliable data. 6. Simplify the buying process for customers and clients. Make it easy for buyers to make the buying decision. 7. Focus on developing future products and services that enhance the lives of customers and clients. We exist to deliver better products, provide innovative solutions, and create solutions to problems before our customers realize that they have those issues. Planning your next event? Get in touch with us at the Capitol City Speakers Bureau today to schedule your ideal speaker and make your event a success!
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By Mary Kelly
Communication is key when it comes to anything that involves other people. We humans are a social species, and communication is involved in nearly everything you do. And yet, so many of us get it wrong, even to those closest to us. Some people are born with a natural ability to communicate well. Their communication methods seem to be easy for them and people gravitate towards them. Others may struggle with getting people to listen. Regardless of what category you fall into, it’s likely that you can benefit from improving your communication skills. Why Better Communication Helps Us Did you know that most businesses consider your communication skills to be the most important characteristic about you? This means that you could have top-notch knowledge and job skills, but still fail to get the job of your dreams if you’re lacking good communication skills. Communication is also critical to your personal relationships. Have you ever had a disagreement with someone in your family? Of course you have! Most arguments are the result of poor communication. Couples and family members that are good communicators lead happier personal as well as professional lives. Proper communication prevents misunderstandings, and saves time so you don’t have to repeat yourself. Fewer mistakes are made with good communication. It is estimated that poor communication costs business 37 billion dollars a year globally. How Can Leaders Improve Their Communication With Others? Communication is a two-way street, not a monologue. This means we might have excellent skills, but if the recipient doesn’t understand, then we have not communicated effectively. Remember, the onus of making sure the message is received is always on the person who is delivering the message. As a leader, we can facilitate the process by being effective listeners as well. Great leaders make it easy for people to communicate with them, and they are able to absorb and synthesize information quickly. It takes practice. This is why it’s important not only to develop our speaking skills, but our listening skills, too. We generally cannot affect the skill level of others, so we need to strengthen our own communication skills. As an excellent communicator, more people will understand us, everything around us will run more efficiently, and we get what we want accomplished. To improve communication skills, try these 5 techniques:
Bonus: Let it go. Don’t hang on to arguments, either at home or at work, because you want to be mad. That is childish and unprofessional. We will not win every discussion. There will be disappointments. Life is full of disappointments. Once the issue is over, let it go. Becoming a better communicator doesn’t happen overnight. But if we keep practicing and tweaking our skills, we will be surprised at what we can accomplish. Planning your next event? Get in touch with us at the Capitol City Speakers Bureau today to schedule your ideal speaker and make your event a success! By Mary Kelly
Feeling overwhelmed by lunchtime? You’re not alone. Leaders are responsible for more moving parts than ever before. Let’s take a look at seven of the common – but complicated – reasons why leadership isn’t an easy role.
Planning your next event? Get in touch with us at the Capitol City Speakers Bureau today to schedule your ideal speaker and make your event a success! By Mary Kelly
So, your life was progressing just as planned…and then 2020 threw everyone a curveball. The good news? Many organizations are eager to resume operations and full functionality. Which means you might be ready for that promotion in the near future. Like any achievement, getting a promotion can be gratifying. The key is to prove that you deserve a promotion and are the right person for the job. With a little planning, you can get a promotion and advance your career. Even if you’ve been stuck in the same job for years, it’s never too late to make new career strides. You can establish yourself as a valuable employee that deserves greater responsibilities. To get a promotion and revitalize your career, consider the following steps:
Remember, many employees aren’t willing to earn a promotion. You might have less competition than you think. However, if your best efforts fail, it might be time to look for another company. The perfect promotion for you might already exist somewhere else. Stay open-minded and pursue new opportunities. Planning your next event? Get in touch with us at the Capitol City Speakers Bureau today to schedule your ideal speaker and make your event a success! |
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