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By Ron Culberson. With a master’s degree in social work, Ron Culberson spent the first part of his career working in a large hospice organization as a clinical social worker, middle manager, and senior leader. As a speaker, humorist, and author of "Do it Well. Make it Fun.The Key to Success in Life, Death, and Almost Everything in Between", he has delivered more than 1,000 presentations to associations, government agencies, non-profit organizations, and corporations. His mission is to change the workplace culture so that organizations are more productive and staff are more content. He was also the 2012-2013 president of the National Speakers Association and is a recognized expert on the benefits of humor and laughter.
As of June 2021, my upcoming speaking calendar is full for the first time since February 2020. OK, in February 2020, my calendar was not exactly full because most people don’t schedule conferences during the winter. So, let’s just say that my fall speaking calendar is full for the first time since COVID hit. I’m very grateful but also have some trepidation that I may have forgotten how to speak. My wife would disagree. The ironic thing about the last year is that despite all the bad things about it, many of us gained insights that might actually help us in life. For instance, we now know that no matter how much binge watching we do, there will always be more television shows to watch. We also discovered how hard it is to spend so much time with ourselves. Many of us finally understand the qualities about ourselves that annoy our significant others so much. And finally, we now realize that seeing the bottom half of someone’s face gives us a great deal of information about their emotional state of mind. It’s ironic that these valuable lessons came from such a difficult experience. Here are some other discoveries I made over the last year. I can’t see clearly now…even though the rain is gone. As a professional speaker, the amount of hot air I expel is significantly more than the average person. And wearing a mask just complicates the expulsion process—because, I wear glasses. No matter how many times I pinched my mask or adjusted my glasses, I was still in a fog. Once, while on a rescue squad call, I left the frigid outside temperature to go into an over-heated house. My glasses were so fogged up, I couldn’t see the patient who, by the way, was was lying on the floor right in front of me. Luckily, I did not step on him thus preserving the principle of “do no harm.” Virtual calls are miserable. As much as I loved not traveling, I did not love doing Zoom meetings or presentations. For one thing, while I got to stay home, I still had to dress nicely—at least from the waist up. We won’t even get into the waist down situation. Secondly, I did not like the experience of delivering hilariously funny lines during a virtual presentation and hearing nothing but the whir of my computer fan. Of course, some of my colleagues remind me that I’ve had the same experience with in-person presentations. So, there’s that. And lastly, when participating in a Zoom meeting where everyone is visible on the screen, I found it hard to always appear interested. Thankfully, I never dozed off. At least I don’t think I did. Face masks cause nose pimples. Disgusting, but good to know. Eating well is easier. As a speaker and a business traveler, I had grown accustomed to “easy” eating. In other words, when I traveled, it was always easier to grab an airport Cinnabon or slice of Sbarro pizza, hoping that there is nutritional value in the sugar and dough, than it was to find healthier food. But during the past year, I wasn’t traveling at all, so I found myself cooking healthy meals that were also quite tasty. Oh sure, I ate oatmeal cookies as fast as my wife could make them and I probably enjoyed wine a bit too much but overall, I ate better. As a result, my already stunning physique has become Fabio-esque (please understand the use of exaggeration for comedic effect). My knees have improved. In late 2019, both of my knees were achey and swollen. An MRI showed a torn meniscus in my right knee and we assumed the same was true for my left knee. So, I scheduled surgery for my right knee in late April of 2020. However, I had failed to take into consideration that my daughter was scheduled to get married in May of 2020 and I was expected to participate in the likely Tweet-able father-daughter dance. So, I decided to postpone the surgery. Then COVID hit, the wedding celebration was postponed, and if you can believe it, both of my knees improved. Apparently, inactivity agrees with me. Who knew? I’m grateful that I no longer need surgery but I’m a little perturbed about the unnecessary $1,200 MRI—even though the technician did comment on my Fabio-esque physique (please refer to the previous reference regarding exaggeration). Puzzle me this. Years ago, I read that doing word problems can help prevent dementia. I can’t remember where I read that (see what I did there?). But not long after that, I started dabbling in crossword puzzles. I discovered that the LA Times offers a free online puzzle every day. I haven’t missed a day since. I also got a large New York Times crossword puzzle book as a gift. I quickly realized that the New York Times designs its puzzles for Jeopardy contestants and Mensa members but not for Fabio-esque speakers like me. Let’s be honest, I have no idea what rivers dump into the Caspian Sea and I only know letters in the Greek alphabet when they spell out a fraternity name. And in case it’s not obvious, I shan’t be appearing on Jeopardy anytime soon. My reading skills have deteriorated. Even though my crossword puzzle skills have improved, my reading skills have tanked. I read an article that said that our attention span deteriorates as we get older. This is definitely true for me. I just can’t seem to focus like I used to. And now that I think about it, I can’t remember what else I was going to say about that. I can be inactive and lazy. I once told a friend that I was lazy. She said, “You speak, you travel, you write. There’s no way you’re lazy.” A few months later, after we had a number of conversations about new work ideas which I refused to pursue, she said, “OK, I get it now. You ARE lazy.” Oh, I can meet deadlines—as long as someone else sets them. But I have a terrible time setting my own deadlines. So, during the past year, when my workload lightened up and I didn’t have as many external deadlines, I found myself looking at my to-do list and saying, “I’ll work on that later. Now, where’s my crossword puzzle?” That being said, I do have a knack for rearranging the items on my to-do list so that their either in alphabetical or priority order. So, perhaps my strength is not in getting things done but in preparing to get things done. I’m content with me, myself, and I. Most people believe that speakers are extroverts. On personality inventories, I usually score high on the extrovert scale. And I do love being on a stage in front of thousands of people. But I also enjoy being by myself or alone with my wife. COVID made that happen. It also caused me to appreciate the value of being home. I know this drove many people crazy. And when I say “many people,” of course I’m referring to my wife. But for an introverted extrovert like me, it was Nirvana. Was the last year a challenge? Absolutely. But maybe, if we paid attention to how we handled it, we might just benefit from what we learned. I hope to see you in person soon. You’ll recognize me by my physique. Planning your next event? Get in touch with us at the Capitol City Speakers Bureau today to schedule your ideal speaker and make your event a success!
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By Ron Culberson. With a master’s degree in social work, Ron Culberson spent the first part of his career working in a large hospice organization as a clinical social worker, middle manager, and senior leader. As a speaker, humorist, and author of "Do it Well. Make it Fun.The Key to Success in Life, Death, and Almost Everything in Between", he has delivered more than 1,000 presentations to associations, government agencies, non-profit organizations, and corporations. His mission is to change the workplace culture so that organizations are more productive and staff are more content. He was also the 2012-2013 president of the National Speakers Association and is a recognized expert on the benefits of humor and laughter.
I love music. In fact, I imagine a day in the future when my wife and I travel around the country in our RV attending music festivals and concerts. And while I enjoy music, I’m not an aficionado. Oh sure, I played a wicked baritone horn in high school. But I have no idea what type of guitar Jimi Hendrix played or what made Miles Davis so special. And I certainly can’t recite a single lyric from a Taylor Swift song. I’m sure Tim McGraw would shed a teardrop on his guitar if he heard that—so we’re probably never ever getting back together (look it up). Basically, I like music because something moves inside me when I listen to it. It’s not moving in a freaky way like the monster from Alien. Instead, it’s something more intangible that involves the senses, the soul, and the imagination. But for me, it’s not typically based on the lyrics. Recently, I was talking to a musician friend and admitted that I don’t always know the lyrics to songs. He assured me that this is not unusual because some folks are lyrics people and others are music people. I did not know this, and was relieved to know that it’s acceptable to be more engaged by the sounds in the music than the words of the song. This also explains why I’m terrible at understanding lyrics. For instance, in the Eagles hit “Hotel California,” I thought they were singing “once fell a police horse” but it’s actually “warm smell of colitas.” And in “I’d Really Love to See You Tonight,” an older song by England Dan and John Ford Coley, I heard the line “I’m not talking ‘bout movin in” as “I’m not talking ‘bout the linen” (Which might actually work too). And I’m really embarrassed to admit that I always thought Eric Clapton’s song, “After Midnight” was “Captain Midnight.” I guess I thought the song was about a cape-wearing, guitar-licking rock hero. So, I think it’s pretty clear that I don’t listen to music in the same way that many others do. Yet I am still drawn to the sound of music (cue Julie Andrews). Music speaks to each of us differently and in general, creative arts affect us in the way that brings meaning to us through beauty, insight, and a different view of the world. As I reflected on my own music preferences, I began to wonder how they evolved. For instance, I love the sound of John Legend’s voice and the feel of Aretha Franklin’s soulful sound. The harmonic groups like Crosby, Stills, and Nash, and The Band, became some of my favorite performers of all time. And I absolutely love the gritty country sound of Chris Stapleton. But why? While I did not grow up in a particularly musical home, I was exposed to some great music during my childhood. When I was a young, my mother listened to Mahalia Jackson, Nat King Cole, and Willie Nelson—such an eclectic trio! This music frequently played in the evenings, on weekends, or during the holidays with the likes of Johnny Mathis and Burl Ives. As I look back, I realize that the sounds I heard in my home led to an appreciation for artists like John Legend, Aretha Franklin, and Chris Stapleton. In addition to my mother’s music, I discovered my sister’s record collection that contained the soundtrack from Woodstock, Three Dog Night’s Greatest Hits, and the best of Seals and Crofts. These albums, which I played over and over, attracted me to beautiful harmonies and songs that spoke about social activism. Okay, so I did listen to some lyrics. In college I was exposed to 70’s and 80’s rock. As a kid from Appalachia, I learned about Lou Reed and David Bowie from my Long Island born college roommate. I did not know this music but got a regular dose as he would blast it through the speakers while he read Nietzsche. For the record, I probably couldn’t comprehend Nietzsche in dead silence. Steely Dan and Led Zeppelin became my all-time favorite rock groups after I was turned onto them from other college friends. The blend of blues, jazz, and rock truly lifted me up. As I got older, I learned to enjoy the complex sounds of Miles Davis and rediscovered the music of Joni Mitchell. And lest you think that my musical preferences only come from older artists, I also appreciate Billie Eilish, Post Malone, and Bruno Mars. So, what does this have to do with life, work, or anything, really? I think my music journey is symbolic of how we evolve through life. Who we are, as people, comes from the influences we’ve “heard” during our journey. We are the products of families, friends, and experiences. And the more we understand the value of these influences, the more we can tap into them to expand our view of the world. As a result of my mother’s exposing me to an eclectic music collection, I developed an eclectic taste for both music and people. I like the variety. Further, when I was in social work school, I visited a used record store in downtown Richmond, VA. There, I came across a recording of Martin Luther King Jr.’s funeral service. As I scanned the list of speakers and musicians, I saw that Mahalia Jackson had sung at the funeral. I immediately bought the album and almost wore it out listing to her vocals, the other speakers, and King’s “I Have a Dream” speech which was also included. Those words had a lasting effect on my work and how I view social justice. The songs from Woodstock and the use of music as a form of protest made me appreciate the social impact of art. It reminded me that we can use our “voices” to make a difference. I’m sure this influenced my decision to pursue a career in social work as well as using my voice in my career as a speaker and author. Finally, the country music that was such an integral part of the region where I grew up had such a down-to-earth approach to life. There is a humility in it that encouraged me to not get too full of myself no matter how attractive the bright lights of success might look. As I said, I love music. And while I may not always understand the chords being played or what lyrics are being sung, the music gets through to me in other ways. We are all products of what we’ve heard in our lives. If we can channel the good aspects of these influences into noble work, we can put out some beautiful music in the world. Planning your next event? Get in touch with us at the Capitol City Speakers Bureau today to schedule your ideal speaker and make your event a success! By Ron Culberson. With a master’s degree in social work, Ron Culberson spent the first part of his career working in a large hospice organization as a clinical social worker, middle manager, and senior leader. As a speaker, humorist, and author of "Do it Well. Make it Fun.The Key to Success in Life, Death, and Almost Everything in Between", he has delivered more than 1,000 presentations to associations, government agencies, non-profit organizations, and corporations. His mission is to change the workplace culture so that organizations are more productive and staff are more content. He was also the 2012-2013 president of the National Speakers Association and is a recognized expert on the benefits of humor and laughter.
If you’ve read my blogs or seen me speak, you know that my life and work were highly influenced by the time I spent as a home care social worker at Hospice of Northern Virginia. The opportunity to sit by the bedside of someone at the end of their life was extraordinary and because of that experience, I’ve always looked at the world differently. You don’t have to explore much of my past to see how I became interested in hospice care. I grew up in a rural area and attended more than twenty funerals before heading off to college. That’s what we did in small towns where we knew most of the people in our community. A couple of those funerals occurred during my junior year in high school when five people in my school died of illnesses or accidents. For a school of 600, that was quite a high number. Ironically, later that summer, I got a job mowing cemeteries and tended to the graves of many people I had once known. It was a dead-end job, but someone had to do it (sorry). In graduate school, a childhood friend died in a car accident and my nephew died of cancer. It was at that point in my life I realized that while I had been exposed to death through different experiences, I didn’t really understand how to cope. So I did what any reasonable person would do, I read Elisabeth Kubler-Ross’s book, On Death and Dying, and got a job in hospice care. After a decade of working in a hospice environment and experiencing subsequent losses as I’ve gotten older, what I’ve learned is that most of us aren’t comfortable talking about death, dying, or grief. In fact, we even use different words to describe death. When someone dies, we say that they have passed, passed on, passed away, left us, lost their life, bit the bullet, kicked the bucket, paid the piper, cashed in their chips, or bit the dust—even though we all know they died. We seem not only uncomfortable with our own potential demise, we don’t particularly like it when others talks about the death of a loved one either. More than once, a grieving individual has told me that friends won’t even mention the deceased person’s name. Unfortunately, as a result of our own discomfort, we may miss the opportunity to comfort others. Yet, if we are open to the discussion, we may find that we benefit from the process as well. To achieve that, we must be comfortable with where these conversations might go. A few years ago, I was in Traverse City, MI for a speaking engagement. Rather than take a cab to a local restaurant, I decided to grab a quick meal at the hotel bar. After I ordered, a man sat down next to me and we started talking. I learned that he was a salesman attending a conference in the same hotel. He then asked what I did for a living. This is always an awkward moment for me because I never know how to describe what I do. I’m a speaker, author, and humorist but that sounds a bit pompous. Yet, I don’t want to take up too much time explaining the mechanics of it all. And often, I feel like people might look at me as if I’m Chris Farley’s motivational speaker character from Saturday Night Live. For the record, I currently live in a house by the woods—not in a van by the river. Nonetheless, I explained that I was a former hospice social worker turned speaker and humorist. He said, “Oh. I know about hospice. We used hospice for my dad…and my son.” My death antennae immediately went up. The man was about forty years old so having a father in hospice care was not that unusual. But, at his age, having a son who needed hospice care was both atypical and heartbreaking. I said, “I’m curious about your son. What happened?” He explained that two years earlier, his twelve year-old son had died of a glioblastoma (brain tumor). He showed me pictures of his son and explained the course of the illness. And while he was comfortable discussing the experience, he admitted that he was still struggling with the loss. I listened to his story and then shared some information about the benefits of bereavement groups and counseling. I explained how this kind of loss makes us feel out of sync with others because the rest of the world keeps on going while we feel stuck in an emotional abyss. That being said, I tried to reassure him that, based on my work with other bereaved individuals, his reactions were very normal. He seemed relieved to know that he wasn’t going crazy and even showed interest in joining a support group when he got back home. I was grateful that I could be of some assistance. The interesting thing about that conversation was that I felt I had been given a great gift—to be able to sit with this man as he described his discomfort. I didn’t have to take on his pain nor did I need to fix it. I simply needed to listen as he described the challenges he was experiencing. Obviously, as a hospice social worker, I was comfortable in this role. But personally, I could also relate to him because two of my family members had died of brain tumors. Ultimately, perhaps, the real connection we had was knowing that death is a universal human experience that we can all understand. As they say, none of us will get out of this world alive. It’s inevitable that we and the people around us will die. And while it’s not such a pleasant thing to discuss, those who have experienced a loss usually want to talk about it. We give people a great gift when we can get past our own discomfort and allow them to talk about what they are going through. In those moments true human connections occur. And that’s what life and depth are all about. Planning your next event? Get in touch with us at the Capitol City Speakers Bureau today to schedule your ideal speaker and make your event a success! By Ron Culberson. With a master’s degree in social work, Ron Culberson spent the first part of his career working in a large hospice organization as a clinical social worker, middle manager, and senior leader. As a speaker, humorist, and author of "Do it Well. Make it Fun.The Key to Success in Life, Death, and Almost Everything in Between", he has delivered more than 1,000 presentations to associations, government agencies, non-profit organizations, and corporations. His mission is to change the workplace culture so that organizations are more productive and staff are more content. He was also the 2012-2013 president of the National Speakers Association and is a recognized expert on the benefits of humor and laughter.
When I was a kid, one of my friends had just learned to use a lawn mower and was mowing his yard for the first time. I sat across the street and watched as he mowed a strip of yard, retraced his steps on that same strip, and then moved over to mow the next strip. It never occurred to him that he could actually mow in both directions. I remember laughing so hard, I almost watered my own yard, if you know what I mean. Mowing the yard is a solitary, somewhat mundane activity. It involves a repetitive process of back and forth while being hypnotized by the sound of the engine. When I mow my yard, I usually take advantage of the solitude by blasting 70’s music through my earbuds while pondering some ideological thesis or real-world dilemma. I wish I could report that I spend my deep-in-thought, back-and-forth time developing brilliant solutions for my life or business. Unfortunately, what usually happens is that I obsess about some inane experience that has irritated me until I’m totally stressed out by the time the yard is done. During my most recent mowing experience, my mind was focused on something more significant—the challenges we have been facing in our world over the past few months. As I’ve read the news, followed social media, and engaged in discussions with family, friends, and colleagues, I’ve been confronted with the same dilemma over and over. I keep wondering, “What can I say?” You see, I am a speaker and author. I use words to share stories, create new perspectives, and hopefully, generate a bit of laugher. My industry is full of thought leaders, authors, experts, and motivators. I feel like we’re the ones who are supposed to have all the answers to life’s most perplexing questions. And yet, I don’t know what to say. I have no clear-cut answers. In fact, I feel like all I have are questions. In response to the coronavirus or the racial divisiveness in our country, I watch newspeople, political insiders, and community leaders make comments such as, “all we need to do is ____” or “what they should have done is ____.” And while sometimes I might agree with the comment, I soon realize that if the solutions were that easy, the problems would have already been fixed. The issues are complex, the solutions are multifaceted, and no one has all the answers. Interestingly, during all this unrest, I have found myself aligning with people who see the world as I see it, and discounting anyone who offers an opposing position. For those with whom I disagree, I don’t have to hear more than a sound byte before I’ve already turned them off. As I consider my behavior, it occurs to me that perhaps I don’t have the only perspective on certain issues. That being said, since it is my perspective, I tend to hold to it firmly. What if I’m mowing my yard one strip at a time and not even aware that there is a more effective approach? Since my yard still gets mowed, I have no need to find another way. Shortly after my wife and I were married, I decided to install crown molding in my dining room. If you know anything about installing crown molding, you’re probably shaking your head in anticipatory amusement right now. At the time, I didn’t have a clue. But a friend of mine was a carpenter so I asked him to show me how to do it. Crown molding sits at a forty-five-degree angle, diagonally covering the edge between a ceiling and a wall. That’s pretty straightforward. But when you get to the inside corner of a room, you have to saw the wood at a unique angle and cut it backwards. Essentially, the process involves some sort of witchcraft and the molding was virtually impossible to cut using the amateur tools that I owned. On one corner, I cut twelve pieces of wood trying to fit two together neatly. Finally, I just installed them anyway and squirted tons of caulk into the huge gap where they didn’t fit together at all. But here’s the thing: my carpenter friend understood how to cut crown molding and could do it with his eyes closed. He could even explain it to me in simple terms. Yet, not one word he said led to any understanding on my part. There was a huge disconnect between his perspective and mine. This is what the world feels like to me today. There are a number of gaps in our understanding which leads to confusion, frustration, and anger. When we see a friend on Facebook write, “I don’t mean to be political but…,” we immediately cringe, knowing that it’s not going to turn out well. When we see a corporate executive or a government leader hurl accusations at an another leader, we shake our head and wonder, “What happened to courtesy and respect?” And when we see members of our communities threaten one another in the midst of an unrelenting virus and continued racial and economic inequities, we must recognize a total lack of understanding. If we’re honest with ourselves, most of us hate to admit that we don’t understand something. I surely don’t want to be the guy who took twice as long to mow his yard because I didn’t understand how the process worked. That would be embarrassing. And I certainly don’t want to admit that I lack an understanding of my neighbor’s experience or whether health concerns supersede business concerns. I have always prided myself in being somewhat insightful and certainly empathic. However, if we as individuals, community members, and leaders want to create a better world for everyone, we must strive for greater understanding. Like I said earlier, I’ve been hesitant to say anything during this surreal time because I really didn’t know what to tell you. But I do believe in a process that was taught to me by my favorite social work professor who reminded us that we can never fully understand another person or their situation…but that we must try. So, maybe that’s what I can say. First and foremost, let’s try to understand those with whom we disagree, those who are not like us, and those ideas that seem complex. And perhaps when we sit down and explore the differences in our understanding, a light bulb will go off that reminds us that there are other ways of seeing the world than ours. And that’s what I was thinking about when I mowed my yard the other day—in both directions, by the way. As for the crown molding, I’ll leave that to the people who know more than me. Planning your virtual event? Get in touch with us at the Capitol City Speakers Bureau today to book your healthcare speaker! By Ron Culberson. With a master’s degree in social work, Ron Culberson spent the first part of his career working in a large hospice organization as a clinical social worker, middle manager, and senior leader. As a speaker, humorist, and author of "Do it Well. Make it Fun.The Key to Success in Life, Death, and Almost Everything in Between", he has delivered more than 1,000 presentations to associations, government agencies, non-profit organizations, and corporations. His mission is to change the workplace culture so that organizations are more productive and staff are more content. He was also the 2012-2013 president of the National Speakers Association and is a recognized expert on the benefits of humor and laughter.
Back in the late 1990’s and early 2000’s, I was experiencing volunteer-itis, a condition known as the swelling of volunteer activities. I served on four church committees, was an active member of a Rotary Club, and was heavily involved in a national association. I was a bit overextended even though I enjoyed the opportunity to serve. After six straight years of various church committees, I finally finished out my last term and was looking forward to fewer meetings on my calendar each month. About three months after my last assignment, I got a call from a man in our church. He wanted me to consider serving three more years on a different committee. In a calm Christian voice, I said, “Bill, put the phone down, slowly step away, and no one will get hurt.” We both had a good laugh. But in the back of mind, I couldn’t help but feel that the organization didn’t respect the fact that I had served my time, so to speak, and needed a break. Their approach felt somewhat discourteous as they tried to squeeze more blood from a lemon and rope me in again (I think I mixed up those metaphors). It reminds me of that famous line from The Godfather when Michael Corleone said, “Just when I thought I was out, they pull me back in.” A contrast to requesting too much is no response at all. Several years ago, my wife and I wanted to volunteer for a local service organization. Being new to the area, we felt it would be a nice way to get involved in the community. On three separate occasions, we submitted the necessary paperwork expressing our interest in volunteering and listing the skills we could offer. Over a two-year period of time, we got no response from anyone in the organization. So, after hearing nothing, we pursued other opportunities. Then, about six months later, I got a call from someone in the very same hadn’t-followed-up organization who asked if I would be willing to redesign their website. Wait, what? This was not a skill that I had nor was it something I wanted to do. In my most respectful volunteer voice, I said, “What the heck is wrong with you people!” OK, I didn’t say that. Instead, I politely declined by indicating that my time was already committed to another project. Not only did their lack of follow-up lead to losing two new volunteers, it sent a discourteous message that we weren’t worth the effort. And when it comes to a lack of respect, you can see examples all over social media. Last year, a famous actor posted a photograph of her two young sons at the beach. Immediately, people attacked her parenting skills because the boys had long hair. She had simply shared a picture of two healthy, happy, long-haired boys enjoying the beach. And based on this, she was accused of neglect. I think the true crime was that those who judged her neglected to embrace an attitude of respect and courtesy. More recently, I watched a conversation unfold on Facebook that probably won’t surprise any of you. A colleague made a potentially offensive statement and then received several respectful counterarguments. Rather than simply acknowledging the different perspectives or offering his own respectful counterargument, this guy dug in his heels and continued to aggressively defend his position. His comments suggested that anyone who disagreed with him was wrong and his perspective was the only one that mattered. Well, as you can imagine, the conversation unraveled and the more he dug in, the worse it got. It was like hitting a tennis ball against a wall. No matter how clever you think you are, the wall will always win. Sadly, my colleague came across as quite insensitive as he posted more and more discourteous comments. These days, it seems that aggressively rude behavior is the norm. When it comes to a differences of opinions, the phrase, “You’re a ridiculous, uninformed idiot” is more common than, “Oh, thank you for that insight.” Why is it that we can’t respond to alternative perspectives with more courtesy? Do we think that we’re right and everyone else is wrong? Do we fear that understanding someone else’s view suggests that we’re giving credibility to a position we don’t support? Do we really believe that vinegar will attract more bees than honey? I was raised to respect people because we are all…well…people. Then, in social work school, I was taught to go a step further and to try to empathize with others—especially those whose experiences are different than mine. And even though there might be a voice in my head that occasionally says, “You’re a ridiculous, uninformed idiot,” I don’t say it out loud. Instead, I try to say, “Hmm, that’s interesting” while attempting to understand. Empathy is tough. However, if we can adjust our “knee-flexes” (those knee-jerk reflexes) and show a little courtesy, I wonder if we might just find that some of the friction gets smoothed out. In fact… I wonder what would happen if everyone agreed to respond to discourteousness with kindness and understanding? I wonder what would happen if we embraced the concept put forth by Mahatma Gandhi and Martin Luther King, Jr. who suggested that non-violence and love can be powerful weapons against intolerance? And I wonder what would happen if we used social media to build one another up rather than to tear each other down? Perhaps we can embrace the idea that we have a far greater chance of bridging gaps when we show courtesy and respect for each other. Then, maybe we can change the script to, “Just when I thought I was out, they pull me back in…for a hug.” Planning your virtual event? Get in touch with us at the Capitol City Speakers Bureau today to book your healthcare speaker! By Ron Culberson. With a master’s degree in social work, Ron Culberson spent the first part of his career working in a large hospice organization as a clinical social worker, middle manager, and senior leader. As a speaker, humorist, and author of "Do it Well. Make it Fun.The Key to Success in Life, Death, and Almost Everything in Between", he has delivered more than 1,000 presentations to associations, government agencies, non-profit organizations, and corporations. His mission is to change the workplace culture so that organizations are more productive and staff are more content. He was also the 2012-2013 president of the National Speakers Association and is a recognized expert on the benefits of humor and laughter.
Two punch lines walk into a bar. The bartender says, “What is this, a setup?” I don’t hear you laughing. Maybe you’re not laughing because the joke isn’t that funny (I doubt that, but perhaps). Maybe you’re not laughing because the joke is funny but the punchline is a bit obscure (i.e. using an old joke format to illustrate the basic structure of a joke). Or maybe we are too socially distanced for me to hear you ROFL-ing. Whatever the reason, this is a classic philosophical conundrum. If someone tells a funny joke but no one laughs, is it still funny? I think that in the midst of a worldwide pandemic, civil unrest, a devastated economy, and the questionable return of college football, we need to explore something on the lighter side of life. So, let’s walk into that proverbial bar together. Watch your head. Haha. I’ve observed comedy all of my life. When I was in high school, I saw David Letterman’s first performance on The Tonight Show. I was mesmerized by his uniquely quirky style of humor. I also saw Steve Martin’s live performance at the University of Tennessee in Knoxville. He was my favorite comedian, and even though he left the stage halfway through his act due to heat exhaustion, I still felt I had gotten my money’s worth. And then a few years later, when my wife and I were courting, comedy clubs became a frequent date-night destination. More than once, our food was served just before the opening act and I had to avoid spewing chicken wings through my nose as we tried to eat during the show. To me, there is nothing more fulfilling than the laughter that follows a perfectly delivered punch line. Whether it’s Lily Tomlin, Dave Chappelle, Hannah Gadsby, or Nate Bargatze, I love the way comedians deliver material in their own personal way. For comics, performers, and even those of us who are humorous speakers, laughter is simply, “gold, Jerry, it’s gold.” (If I used footnotes in my blogs, this is where I would reference Kenny Bania, a character on several episodes of Seinfeld.) Today, however, the laughter is absent from most humor venues. When my wife and I saw Brian Regan several years ago, waves of laughter filled the sold-out theater. It was like, “Haaaaahhhhhhhaaahhhhhhhhh.” But last night, when we were alone in our den watching Dave Chappelle’s 2017 special, it was more like, “Ha…(silent dead space)..ha. Heh, that was hilarious.” The television performance was just as funny as the live performance but our in-home, socially-distanced, small-crowd reaction was not the same. And with just the two of us in the room, we were careful not to “overlaugh.” We all know someone who overlaughs and no matter how funny the joke is, the reaction is over the top and frankly, it’s just awkward. Speaking of television performances, have you seen any of the Saturday Night Live episodes done from cast members’ homes? The creativity of the bits and production techniques were brilliant. But there wasn’t any laughter. The comedy formulas were there, but the outcome was different. So, perhaps there is a critical third part to the old formula. There’s a setup, a punch line and, there’s laughter. Without the laughter, the rest of the process feels like it loses something. “Laughterlessness” has a direct impact on my work. As a speaker who is accustomed to generating a few guffaws at in-person events, I have resigned myself to the fact that most of my programs will be postponed until next year. However, I do have a few virtual programs on the calendar. For those, I’ll stand in front of my webcam and try to muster the same humorous delivery that I would normally generate in front of several hundred people during a live program. But it’s very different because I can’t draw off of the audience’s reaction. So, when I deliver a darn good bit of funny (which happens quite frequently I should add), there is no laughter. I immediately start to question my darn good bit of funny or wonder if the participants have actually left the room and just kept their computers logged on to make it appear that they are still there. It’s terrifying to think that no one laughed because, well, they were gone. But you know what? Having a virtual option for humor is still better than having no option at all. I am forever grateful to the clients who feel that my material does translate to a virtual environment. And I’m perfectly fine sitting in the den with my wife watching a hilarious comedy performance while trying not to overlaugh. But I do look forward to the day when we can once again sit with several hundred people and experience, “Haaaaahhhhhhhaaahhhhhhhhh.” Whether we laugh by ourselves, in the intimacy of an environment with our significant others, or with a small group of socially distanced friends, I think we need to keep laughing no matter what. Laughter helps us maintain our balance when our world feels like it’s about to tumble. Humor allows us to step back and brush off some of the anxious burdens we’ve been carrying during the past few months. And during that moment of levity, we lighten the heaviness around us. So, I would recommend that you find a regular reason to watch comedy, to read a funny book or article, or to listen to a humorous podcast. Get a regular dose of humor and let it ease the pressure. It’s healthy and we need it—now more than ever. And remember what Steve Martin said, “A day without sunshine is, you know, night.” Planning your virtual event? Get in touch with us at the Capitol City Speakers Bureau today to book your healthcare speaker! By Ron Culberson. With a master’s degree in social work, Ron Culberson spent the first part of his career working in a large hospice organization as a clinical social worker, middle manager, and senior leader. As a speaker, humorist, and author of "Do it Well. Make it Fun.The Key to Success in Life, Death, and Almost Everything in Between", he has delivered more than 1,000 presentations to associations, government agencies, non-profit organizations, and corporations. His mission is to change the workplace culture so that organizations are more productive and staff are more content. He was also the 2012-2013 president of the National Speakers Association and is a recognized expert on the benefits of humor and laughter.
Did you ever wish that you could skip the holiday season just to avoid all the family tension? Yeah, me neither (in case my family is reading this). Well, you’re not alone. A lot of research has been done about the family stress we experience during the holidays. It’s not that we don’t love our kin, it’s just that they know how to get under our skin better than anyone. And lest you think that my life is perfect, we have one family member who everyone loves but who can push the limits of acceptable behavior. One minute, she’s the life of the party and the next minute, she’s complaining about the food or that there’s not enough to drink. And no matter how much feedback we give her, the situation never really improves. Does this sound familiar? Perhaps for you, it’s an uncle or a distant cousin. Or maybe it’s a parent or a child. When we come together for so-called celebrations, let’s be honest, we sometimes need a vacation just to get a break from the holiday. In an ideal world, we could choose our family rather than being born into it. Perhaps there will be a day in the future when an in-utero multiple choice quiz allows a newborn to pick like-minded parents. It would be a challenge to create since in-utero children aren’t that good at multiple choice quizzes. But if it was possible, a baby might be born and then tell the parents that they weren’t her first choice. That instead, she had chosen the Smiths down the road. But as I think about this, I wonder if this type of quiz would actually solve the problem. Probably not, because the Smiths might turn out to be just as messed up. You see, I think one of the reasons we have issues with our family is not because we’re unlike-minded. It’s because we are so like-minded. Think about it. The issue we usually most complain about is also the issue that drives us nuts. For instance, I love to control certain things in my life. Yet I am very critical of people who love to control certain things in their lives. It’s as if the very essence of who I am irritates me. Now there’s a conundrum—I’m one of the relatives that cause other family members stress. Go figure. On the other hand, we also have trouble with people who are not like us. As an example, most families include both conservatives and liberals, and when they get together, they don’t typically see eye-to-eye. Instead, they want an eye-for-an-eye, a tit for tat, and a quid quo pro. By the way, I don’t exactly know what a “tit for tat” is but I’m pretty sure it has nothing to do with breasts or tattoos. So, essentially, during the holidays, we are thrust into an environment where the people who are similar irritate us and the people who are different drive us crazy. It’s a difficult dilemma and whether we like it or not, we’re stuck with it. And quite honestly, there are good and bad sides to it all. The good side is that family will help you move a couch or give you a ride when your car breaks down. The bad side is that they’re also the people who will berate you all the way to the repair shop because you didn’t attend to the check engine light, and on top of that, you didn’t vote for the right person in the last election. Knowing all of this, what do we do to make the most of the holidays without letting the holidays get the best of us? Allow me to share a few ideas of what we do with our “difficult” relative and maybe through our experience, you’ll get some help with your own situation. But as a disclaimer, I am not a family therapist nor a relationship columnist. Anything offered here is simply my opinion and should not be taken as professional advice. Here are some suggestions: Create boundaries. Whenever your loved one starts to get out of hand, I’ve found it helpful to set some boundaries that point out unacceptable behavior. If, for instance, someone starts to go off the rails about military spending or universal healthcare, I’ve found that it’s effective to say, in a firm but loving voice, “No” or “Bad Girl.” These simple directives create boundaries that may steer your family member back the next time they want to wander down a controversial path. Reward good behavior. As the old saying goes, you attract more bees with honey than you do with vinegar. I think this is true with most behavior. Research has shown that rewards are typically more powerful than punishments, especially for those who tend to react poorly to criticism or negative feedback. So, when a family member does something acceptable, make sure you reward the behavior. Offer a compliment such as “Nice” or “Good girl.” Even better, you can provide a treat like a food item or a toy. By rewarding the good behavior, you’re encouraging it to occur again. Use time out. When our children were young, time out was a very effective shaping tool. The key was that there was nothing fun in their rooms. So, time out was really boring and was not something they enjoyed. While it falls into the category of a negative feedback system, it does allow the offending party time to think about their behavior. Often, we use a shower stall or a large box for our difficult relative to spend a few minutes away from others. This seems to work quite well. This is the season for family. And not all family members get along. Nonetheless, I hope that these tips will help you sail through the holidays with as little stress as possible. And while it’s probably not appropriate to reveal the name of our problematic relative, I don’t think it would be helpful to keep her identity anonymous. So, for the sake of transparency and valuable feedback, our challenging family member is our dog, Piper. We love her but she can be a royal pain in the…well…you know. Happy holidays. Woof. Planning your virtual event? Get in touch with us at the Capitol City Speakers Bureau today to book your healthcare speaker! By Ron Culberson. With a master’s degree in social work, Ron Culberson spent the first part of his career working in a large hospice organization as a clinical social worker, middle manager, and senior leader. As a speaker, humorist, and author of "Do it Well. Make it Fun.The Key to Success in Life, Death, and Almost Everything in Between", he has delivered more than 1,000 presentations to associations, government agencies, non-profit organizations, and corporations. His mission is to change the workplace culture so that organizations are more productive and staff are more content. He was also the 2012-2013 president of the National Speakers Association and is a recognized expert on the benefits of humor and laughter.
Have you ever considered how much we take for granted every day? Most of us don’t have to worry about basic necessities such as food, clothing, and shelter. When we do, we become acutely aware of their value. However, if we look beyond these basics, there are many important conveniences that we may not even realize we’re overlooking. Take the fork, for example. This is an amazing device. It’s a spear, a scoop, and a knife—all in one. I don’t know if the fork was ever nominated for a Nobel Prize in the category of Culinary Engineering but I surely would have voted for it. As utensils go, knives have been around for as long as people have needed to stab something. And throughout early history, our hands were the most common tool to accompany the knife. Then, along came the fork and everything changed. We now have a reasonably safe alternative to the knife and a more convenient way to combine mashed potatoes and peas. And yet, when was the last time you paused to appreciate all of the forks in your life? Typically, we only realize their value when we’ve run out of clean forks and are forced to use a leftover set of chopsticks we got from the Chinese takeout. Yes, the everyday fork silently serves us without needing accolades or remuneration. And what about shoes? Now, there’s something we usually overlook (literally). As far back as 7000 BC, shoes have been a necessity. Back then, they were actually made of sagebrush bark because people needed protection for their feet. Today, our shoes are made of rubber, leather, canvas, or nylon and they feel a lot more comfortable than sagebrush bark (although I have no firsthand experience to make this claim). For me, shoes are critical. I live in the woods. I would never leave my house without a sturdy pair of shoes on. If I walked around my property barefooted, I’d spend my nights treating snake bites and pulling thorns from my toes. My shoes are very useful and now that I think about it, I even have different shoes for different activities such as walking, mowing, hiking, and flip flopping. But do I consider these benefits as I’m walking around the house or through the woods? Not really. Just like many routine conveniences, my shoes are too common to be noticed. And they’re not alone. The other day, I went looking for a light switch to replace one that no longer worked. I pulled out a box of household supplies from under the workbench in my garage and there, neatly organized, were my spare switches. I then proceeded to install the wrong switch thus having to uninstall it and reinstall the correct one because, when it comes to home repair, that’s how I roll. In hindsight, while I was frustrated with my installation incompetence, I realized that instead of having my stuff strewn all over the house and throughout the garage, I have supplies, mementos, and old documents stored neatly in boxes. What a marvel the box is. It organizes our hoarding needs, it fits neatly on a shelf, and we can stack them up to the ceiling if we wish. But how often do we stop to think about the magnificence of a simple, nondescript box? Rarely. Lastly, I’d like for you to take a look out the nearest window. What do you see? I see hundreds of trees. But I also see birds, blue sky, clouds, and butterflies. When I lived in the suburbs, I didn’t really notice the beauty of nature because my desk faced my neighbor’s fence. But now that I live in the country, I see extraordinary scenery every day. Yet, I haven’t really appreciated the utility of the window which allows me to bring that beauty of the outside world into my inside world. It’s quite an amazing development. I mean, can you imagine how hard it would be to drive a car without windows? There would be no need to “look both ways.” So, next time you want to see through a wall, consider that it’s a window that allows you to do so. I think we should remind ourselves that we are very accustomed to ordinariness and because of that, we take a lot for granted. We are lucky to have forks, shoes, boxes, and windows in our lives and even luckier that they are so readily available to us. But we should also strive to recognize and appreciate the wonderful value these and other common items provide for us. Being truly aware in life means being attentive to details. If you’re like me, you may need a nudge now and again to remind you to pay better attention. Otherwise, we will all be guilty of taking our lives for granted. So, the next time you’re eating a meal using your trusty and loyal fork, take a look though the nearest window to get a view of the world around you. If you are able, explore this world in your comfortable shoes and try to notice everything. If you find something interesting, and worth keeping, take it with you and place it in a box for safekeeping. This will always be your reminder to not take things for granted. Planning your virtual event? Get in touch with us at the Capitol City Speakers Bureau today book your healthcare speaker and make your next event a success! By Ron Culberson. With a master’s degree in social work, Ron Culberson spent the first part of his career working in a large hospice organization as a clinical social worker, middle manager, and senior leader. As a speaker, humorist, and author of "Do it Well. Make it Fun.The Key to Success in Life, Death, and Almost Everything in Between", he has delivered more than 1,000 presentations to associations, government agencies, non-profit organizations, and corporations. His mission is to change the workplace culture so that organizations are more productive and staff are more content. He was also the 2012-2013 president of the National Speakers Association and is a recognized expert on the benefits of humor and laughter.
My wife Wendy is really good at asking questions. She doesn’t ask them in an annoying way like “You did what?” or “Why can’t you put the lid down?” or “Who let the dogs out?” Instead, she asks them in both a thoughtful and interested way. If you watch her in a conversation, you’ll see someone who really knows how to engage others. I think most of us probably don’t ask enough questions. I have no research to back this up, and I suppose I could ask, but like many people, I prefer to appear knowledgable rather than show my ignorance in any particular situation. And yet, when I ask more questions and show a little humility, I tend to connect with others in a more human way. A few weeks ago, I was speaking at a healthcare event on Long Island in New York. I asked the hotel desk clerk to recommend a good sandwich place for lunch. He referred me to a kosher deli. Now, just so you know, I grew up in a small town in the south. As a child, I was not familiar with northern style delis. In fact, I never even had a bagel until I went to college. I remember biting into my first bagel and thinking, “The donuts at this university are horrible.” I guess I was a bit deprived in a hometown where there were no restaurants, no gas stations, and not one traffic light. And I’m pretty certain there wasn’t a kosher deli anywhere near my house. Thus, the opportunity to get a taste of New York was exciting but just a tad bit intimidating to me. I walked into the deli and the owner asked, “What will you have?” Feeling a bit awkward and not wanting to order something that I might regret, I said, “Well, I’m actually from the south and this is the first time I’ve been to a kosher deli. Could you recommend something?” A man at the end of the counter said, “Well, first of all, you need to know that nothing here comes with a side of grits!” We all laughed, and then the owner walked me through the menu and recommended a few of their most popular sandwiches. He then mentioned that he had recently visited the south and really loved the people and the food. We had a lovely conversation and I left with a good feeling, and a delicious pastrami on rye. In hindsight, I wondered if the situation progressed a bit more smoothly because I was willing ask a question rather than pretending to know what I was doing when, in fact, I did not. We’ve all been in those situations where we don’t want to look stupid. Once, a friend of mine was discussing a classic piece of literature he was reading. I had never heard of the book but rather than admit it, I just nodded my head and said “oh, yeah, great book.” In other words, I acted as if I was not only familiar with it but had actually read it. In that situation, I didn’t want to appear stupid and yet I acted like an idiot. Will Rogers once said, “Everybody is ignorant—only on different subjects.” It’s a good concept to remember. Instead of being proud, pretending to know it all, or fearing embarrassment, the act of asking questions can accomplish two things. First, it expands our knowledge. And second, it connects us with others. Let’s briefly consider each of these benefits. I wholeheartedly believe that one of our goals in life should be to expand our thinking and broaden our perspectives. By understanding in new ways, we can prevent our limited knowledge from becoming a barrier to growth. In the mid 1980’s, when I worked in hospice care, I had the privilege of caring for people with AIDS. It was a tragic situation and many of these individuals, mostly young men, had been shunned by society, by their families, and by some healthcare providers. At that time, we didn’t know a lot about the disease so we were all potentially at risk. Yet, we felt a drive and an obligation to care for these unfortunate souls. My teammates and I asked a lot questions of our medical colleagues, the infectious disease experts, and anyone who had information that we did not have. We didn’t get every question answered but the inquiries helped us to gain more knowledge than we had on our own. This knowledge made us more comfortable in an uncertain situation and allowed us to provide care to a group of individuals who had become disenfranchised. Asking questions also helps us to connect with others. When we ask people questions, we show that we’re interested in them. That makes them feel valued. Watch how someone’s behavior changes when you ask them to tell you about their day, their background, or their family. Most people love to share information with someone who is interested. Additionally, if we ask questions about topics we don’t know much about, we not only show our interest, we also show that we’re open to gaining new perspectives. This leads to a better understanding of ourselves and of others. And that, is a very human way of connecting. So, do you need to ask more questions? (See how I did that?) Probably. When we consider those times when we are frustrated, disconnected, and not sure where to turn, perhaps we need to ask a question. Remember: not only will it help expand our thinking and connect us with others, it’s just the kosher thing to do. Looking for your next healthcare speaker? Get in touch with us at the Capitol City Speakers Bureau today to make your healthcare event a success! By Ron Culberson. With a master’s degree in social work, Ron Culberson spent the first part of his career working in a large hospice organization as a clinical social worker, middle manager, and senior leader. As a speaker, humorist, and author of "Do it Well. Make it Fun.The Key to Success in Life, Death, and Almost Everything in Between", he has delivered more than 1,000 presentations to associations, government agencies, non-profit organizations, and corporations. His mission is to change the workplace culture so that organizations are more productive and staff are more content. He was also the 2012-2013 president of the National Speakers Association and is a recognized expert on the benefits of humor and laughter.
I’ve never been much of a runner. In high school, I did participate on the track team for a couple of years but I focused on short races rather than long-distance events. I guess that’s why I’m pretty good at running to the bathroom but not much else. And even though I only competed in sprints, I still had to start each practice by running three miles with the rest of the team. I don’t know about you, but when I run farther than one-hundred yards, all I can hear is a voice in my head telling me how much I hate running farther than one-hundred yards. I suppose that means that I’m more of a “runner’s low” kind of guy. Today, my knees are not in running shape. I can still dash through an airport when I’m about to miss a flight but my days of playing pickup basketball and running hurdles are over. I do like walking though, and when I walk, I feel like I get two different benefits. I get to enjoy the beautiful scenery that surrounds our mountain home and I get a little bit of exercise. Isn’t it a bonus when we can engage in one activity but get multiple outcomes? I think this is something that we can do more often, especially at work. Recently, I got a call from a meeting planner in a non-profit organization who was considering me for their emcee at an event she was planning. The purpose of the event was to honor first responders in their community and to also act as a fundraiser for the non-profit organization. While discussing the event, we came up with a new twist on the idea. Instead of just raising funds for the non-profit organization, we thought it would be cool if they donated a portion of those funds to the first responders they were honoring. This would be a great way to generate three benefits from one event. I first learned about this idea of accomplishing multiple benefits when I visited Southwest Airlines over a decade ago. I had met Mary McMurtry at a conference and learned that she was part of the human resources department at Southwest Airline’s east coast hub in Baltimore. Since I lived near DC, I made a trip to her office so I could see the funky culture of Southwest Airlines in person. One of their practices made a big impact on me. Many organizations plan social events such as cookouts, happy hours, and birthday celebrations. However, it can sometimes be a challenge to pay for these activities—especially in non-profit organizations like the ones in which I worked. Southwest Airlines had a great solution. As an example, when Mother’s Day was approaching, the folks on their Fun Committee would purchase a bulk supply of flowers and then resell them to the employees, making a small profit. Then, they would donate half of the profit to the airline’s official community charity and the other half to the Fun Committee to pay for future events. By doing this, they not only provided a resource to employees (the flowers for Mother’s Day), but they also supported a local charity and had money for more cookouts, parties, and other employee events. I think this is brilliant. And this approach is not limited to out-of-the-box organizations like Southwest Airlines. Last year, I worked with a large group of nursing leaders at Northwell Health in New York. They met to generate ideas for improving the care and efficiencies in their healthcare system. Over two days, they held activities that encouraged brainstorming, creative thinking, problem solving, etc. One day, they undertook a team-building activity that involved putting together care bags that needed to be both attractive and neatly packaged. The team that did the best job in putting together these bags was given a prize. But here’s the cool thing about this activity—the care packages were then delivered to the pediatric units within their health system. So, once again, they accomplished two wonderful benefits from one effort. Another example comes from my former Rotary club which had one of the best combined service efforts I’ve ever seen. For a couple of weekends before Christmas, our members would help ring the Salvation Army bell at kettles in front of a local grocery store. As you probably know, the money collected in these kettles is used to support the Salvation Army’s many community service programs. But then, someone in the Rotary club came up with a brilliant way to add another benefit to this effort. As shoppers approached the store, they were given a list of personal care items such as toothpaste, socks, shampoo, and diapers. The shoppers were asked to consider buying one of these items while they were in the store. As they came out, Rotary members collected the items and then delivered them to the local homeless shelter. So, the Salvation Army benefited from the bell ringing and the shelter benefited from the multitude of personal care items that were collected each day. It was a win-win. A common phrase in the work world is “do more with less.” But I wonder if we can’t also “do more with the same?” When we have so many activities competing for our limited time, it’s a bonus when we find a way to accomplish more than one outcome with any particular task. It’s not the same as doing two things at once, or so-called multitasking, but instead, it’s about finding more than one benefit from the activity in which we’re already engaged. The more often we can find ways of multiplying our efforts, rather than duplicating them, the more efficient we become and the greater the impact we can have. I may no longer run sprints around a track, but I do take advantage of walking to enjoy the scenery and to get a little bit of exercise. When you do what you do, how might you appreciate more than one benefit from any specific activity? Take a run at it and see what can happen. Looking for your next healthcare speaker? Get in touch with us at the Capitol City Speakers Bureau today to make your healthcare event a success! |
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