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101 Ways to Make Your Life Easier
                  by Beth Terry

Walking in a Crowd of Angels
             by Beth Terry

Capitol City Speakers Bureau 
         Featured Speaker
            BETH TERRY
Beth Terry, CSP
Arizona

Watch Beth Terry's Video!            BETH TERRY
      Motivational Speaker
Capitol City Speakers Bureau Professional motivational keynote speaker, author and columnist Beth Terry, founded Pacific Rim Seminars in 1989. Based in Hawaii for 24 years, Beth recently relocated to Arizona. She has presented programs internationally throughout Southeast Asia, Hawaii and North America.

In addition to being a motivational keynote speaker, Beth has been the executive producer and host of a TV show called "Making Your Life Work." Her book, Walking in a Crowd of Angels, was distributed at the Pentagon to the families involved in the September 11 tragedy. Her second book, the practical and funny 101 Ways to Make Your Life Easier was released in late 2001.

Beth's real-life expertise covers a wide range of topics. From Customer Service, Managing Stress and Change to Managing Employees, her experience includes a national level executive position in real estate as well as executive positions in sales, tourism and insurance. She is a respected motivational keynote speaker on the national speaker circuit and continues to be extremely popular in Hawaii.

Beth has a goal of impacting every audience member with tools that they can use to improve their life. She realizes that a motivational keynote speaker is expected to present fresh, impacting advice and she delivers! Take a moment to consider the keynotes Beth is best known for.

    Programs
    • Getting Out of Overwhelm : Desk messy? House messy? You are not much help to others when you are paralyzed from overwhelm. Stress and disorganization keeps us all from being effective. There are five ways we get ourselves into overwhelm and three surefire ways to get out. This information-packed program will keep you laughing all the way back to normal and give you tools you can use for a lifetime.

    • Managing Change - Coping with an Ever-Changing World : Too much change in your life? It does not have to derail you. You can and will find a way through the maze. You may actually discover that you enjoy this new way of being if you can overcome your initial resistance. Discover the predictable dynamics of change. Explore new ways to negotiate change successfully. Stay ahead of the game and not only survive, but thrive in this rapidly changing world!

    • Live UP to Your Potential! (Keynote or Workshop) : The world needs you. The world needs your talent. Wake up! A lot of us have forgotten our goals or talked ourselves out of them. We have rationalized ourselves into a corner. We gave up because 1) We say "goals don't work"; 2) We felt selfish wanting so much for ourselves; or 3) It was easier to have an excuse than do what it took to reach that elusive vision. You can reach the vision. You can move past the obstacles. You can make a difference. Let Beth show you how.

    • Working with Difficult Customers : Have any customers that make you crazy? Most "difficult customers" would never describe themselves in that way. They see themselves as customers with a legitimate complaint. This session presents five concrete ways to create an atmosphere for resolving customer problems without alienating the customer and all of his/her relatives for the rest of your business life.

    • Customer Service: Balancing the Needs of the Customer and the Needs of the Business : Had it with all the pious platitudes about customer service? Is the customer always right? How do you keep the good customers, take care of business and get it through to your employees that "taking care of people" is a good idea? This program will show you seven practical, do-able ideas for creating quality service, quality service employees and staying in business.

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