Beth Terry's inspirational, down-to earth style, practical message and sense of humor have earned her high marks with meeting planners and seminar attendees alike. As a motivational keynote speaker, she is well known for her dynamic style and for the uplifting, encouraging and inspirational stories she uses to make messages stick.

Beth understands what makes people tick and has a gift for making complex concepts clear for her audiences. Clients report increased productivity, improved attitudes and long-term retention of materials taught. As a keynote speaker, Beth personally tailors each keynote speech and workshop to the needs of the audience!

Beth speaks from issues she has faced and experiences she has wrestled with as a Manager, Business Owner, Sales Person and Parent. Her topics are inspirational and targeted for today's business climate.

Since 1970, Beth has worked in many diverse fields such as Tourism, Real Estate, Insurance, and Retail. She truly understands and speaks to the uncertainties facing people in the workforce today. She speaks from the heart and truly connects with her audiences at a level that leaves a profound impact.

If you or your group are looking for inspiration, motivation or training, Beth Terry's business sense, contagious enthusiasm and humor make her a dynamic choice.

• Getting Out of Overwhelm - Desk messy? House messy? You are not much help to others when you are paralyzed from overwhelm. Stress and disorganization keeps us all from being effective. There are five ways we get ourselves into overwhelm and three surefire ways to get out. This information-packed program will keep you laughing all the way back to normal and give you tools you can use for a lifetime.
  
  
• Managing Change - Coping with an Ever-Changing World - Too much change in your life? It does not have to derail you. You can and will find a way through the maze. You may actually discover that you enjoy this new way of being if you can overcome your initial resistance. Discover the predictable dynamics of change. Explore new ways to negotiate change successfully. Stay ahead of the game and not only survive, but thrive in this rapidly changing world!
  
  
• Live UP to Your Potential! (Keynote or Workshop) - The world needs you. The world needs your talent. Wake up! A lot of us have forgotten our goals or talked ourselves out of them. We have rationalized ourselves into a corner. We gave up because 1) We say "goals don't work"; 2) We felt selfish wanting so much for ourselves; or 3) It was easier to have an excuse than do what it took to reach that elusive vision. You can reach the vision. You can move past the obstacles. You can make a difference. Let Beth show you how.
  
  
• Working with Difficult Customers - Have any customers that make you crazy? Most "difficult customers" would never describe themselves in that way. They see themselves as customers with a legitimate complaint. This session presents five concrete ways to create an atmosphere for resolving customer problems without alienating the customer and all of his/her relatives for the rest of your business life.
  
  
• Customer Service: Balancing the Needs of the Customer and the Needs of the Business - Had it with all the pious platitudes about customer service? Is the customer always right? How do you keep the good customers, take care of business and get it through to your employees that "taking care of people" is a good idea? This program will show you seven practical, do-able ideas for creating quality service, quality service employees and staying in business.