Colleen Kettenhofen has an in-the-trenches perspective on overcoming adversity and bouncing back higher. Her message goes beyond resilience; it's about using pain to propel progress - a key theme in her speaking and writing career.

This award-winning speaker, author, frequent media guest and devoted animal lover has presented keynotes and seminars before thousands in 48 U.S. states and 5 foreign countries. As a workplace expert, Colleen Kettenhofen has conducted more than 1,100 dynamic programs on leadership, dealing with difficult people, presentation skills and change/stress management.

A former award-winning salesperson, she was honored as the "number one sales producer in the history of the company both in the United States and Canada" out of almost 200 sales representatives for a major Fortune 500 company. Shortly after, she faced her biggest battle - overcoming colon cancer, which was diagnosed just one month following her 31st birthday, and five years almost to the day after her mother passed away.

A one-of-a-kind speaker, Colleen says, "Everyone experiences adversity. We just receive it in different recipes. A lot of people hit the ground running, or they just hit the ground. And the difference lies in how we bounce back. Become mission-centered, not self-centered. It's beyond resilience - it's about using your pain to propel you forward!"

These days, Colleen enjoys hiking in the great outdoors and going on cruises - especially to Alaska. She lives with her "Directors of Goodwill" - her dogs, Joy and Ginger, in the foothills of north Phoenix.

• "Colleen, thank you again for speaking at our Cancer Survivor Celebration. You spoke with such great passion. I have heard many public speakers and your presentation was motivational and full of energy!" - Jenni Jajkowski, Provena Saint Joseph Medical Center
  
  
• "Colleen, you were motivational to say the least. I can't tell you how many people came up to me afterward saying what a wonderful picnic and awesome speaker we had." - Susan Krueger, Cancer Care Center Manager, Provena Saint Joseph Medical Center
  
  
• "Colleen's presentation style engaged every attendee. Employers walked away with practical tools to increase their leadership skills and create a better work environment in their area of influence at their company. I would recommend any of Colleen's seminars to anyone who wants to improve their leadership skills." - Anna Robbins, Recruiter Bank of the Cascades
  
  
• "More than 100 event planners agreed that this year the star of the day was Colleen Kettenhofen. Her evaluations were fantastic; here is a sample: fun, engaging conversational style with down-to-earth information. High energy. Nice humor, polished, poised." - Marney Roddick, Oregon Employer Council

• Bounce Higher! How to Overcome Adversity When You Don't Have a Choice - How do you use adversity to bounce back? Colleen, known as "The Queen of from Trouble to Turnaround" and "The Boss Whisperer," has a plan for how to do that with her distinct message. She says, "Everyone experiences adversity. We just receive it in different recipes. It's beyond resilience - it's about bouncing back higher. The secret is in using adversity to propel you forward." Discover what to do when you don't have a choice. In this upbeat keynote presentation, Colleen will explore how to go from desperation to determination in turning around any situation or person! (Colleen's program can be tailored for healthcare practitioners).
  
  
• Achieving Personal and Professional Success: Renew, Refuel, Recharge! - Do you feel like you're one person doing the work of 18 people? If so, this dynamic program is for you. Colleen will reveal new strategies for doing more with less so that you achieve results - in half the time. Are you dealing with difficult people? Discover 10 communication pitfalls to avoid at work, at home and why. Colleen will reveal 7 secrets most people don't know or do to keep their bosses happy so they can keep their jobs. Utilize the positive aspects of change and uncertainty to get motivated and stay motivated. (This program can be tailored for healthcare).
  
  
• Celebrating Life and Strength as a Cancer Survivor Among Friends and Family - In this warm, inspiring and interactive program, Colleen shares personal anecdotes of her own journey from cancer patient to courageous thriver - 20 years later. She provides practical insights that are easy to implement for turning a negative into a positive in any area of your life. Guaranteed! Colleen's compelling true stories are riveting and serve as a wake-up call igniting passion and purpose in your audience. Participants describe feeling appreciated, uplifted, and empowered to take action after Colleen's program. This is especially beneficial for healthcare practitioners, cancer survivor celebration events, Nurses Week, and more.

• 7 Magic Wands for Making Difficult People Disappear! - Every adversity brings a colorful cast of characters. How do you deal with difficult people who make it worse? In this session, Colleen will explore 7 unique magic wands for making difficult people disappear as well as what makes difficult people tick...and what ticks them off. And, might YOU be a difficult person?! Discover how to keep yourself sane, secure and with a still-sunny disposition. This will give you a new perspective to process your emotions. Guaranteed! (Customized program also available for healthcare practitioners including alternate titles).
  
  
• Bounce Higher Presentations: Skills That Hit a Home Run with Even the Toughest Audience! - Do you have a fear of public speaking and want to improve your confidence and credibility? Colleen will reveal 7 easy strategies for overcoming nervousness, improving your confidence and maximizing your memory skills. Participants will have practice in constructing powerful speeches, openings and closings. Learn how to make stories, statistics and relevant examples sing - crucial for your credibility. New! How to handle a hostile audience and questions you don't know how to answer! Discover what to do - what to say and how to say it, when your audience doesn't like you or your message. Identify time-tested strategies for keeping your audience engaged even if you're presenting technical material. (This program can be customized for healthcare leaders).
  
  
• How to Tune Up Your Team to Do Anything!! (No Matter What) - Colleen's expertise is in coaching bosses in what to say, how to say it and what not to say when managing difficult people. In this interactive program, She reveals new insights for turning around any situation or person including proven methods for managing and motivating the different generations. Discover proven methods guaranteed to work in successfully managing gossips, whiners, "high drama" people, and sense of entitlement employees. Colleen will explore how to get your team on board in accepting change, embracing accountability, and achieving better results.