Capitol City Speakers Bureau
  • Home
  • Speakers
  • Events
    • American Heart Month
    • Patient Safety Awareness Week
    • Stress Awareness Month
    • National Nurses Week
    • National Women's Health Week
    • Breast Cancer Awareness Month
  • Blog
  • Clients
  • Testimonials
  • What's New
  • About
  • Contact
  • Request
Capitol City Speakers Bureau
We help you THRILL your audience!
800-397-3183
Call this number today!
Picture

BLOG

Effective Communication in Healthcare Means Sharing Power

12/18/2017

0 Comments

 
Picture
By Beth Boynton

As an applied improv teacher, nurse, woman, mother, sister, and friend, I think a lot about communication!

I study the impact it has on outcomes in healthcare, such as patient safety, patient experience, morale, and utilization of resources.

I reflect on my own behaviors in the relationships in my life.  And I often wonder how it pertains to our challenging political landscape.

Our ability to be our best selves with others in family, groups, teams, organizations, and countries while making room for others to do the same is fascinating to me.  And quite complex!

Do you ever think about assertiveness and listening with respect to power dynamics? Assertiveness requires ownership and a willingness to take on more power while listening requires us to let others influence any decision, plan, or idea, i.e. give up some power. Either of these can be emotionally risky and can shake our sense of self, confidence, and control beyond measure.

When we add a toxic hierarchy, a blaming or bullying culture, or high-stakes work to the mix, the risk involved in taking on or sharing accountability increases….increases a lot. So much so, that the risk involved in sharing power is a formidable barrier to effective communication!

Quite frankly, I believe this is a major reason why our efforts to improve communication in healthcare have not been as successful as they need to be.

This is why applied or medical improv activities are a goldmine for us. They provide low-risk and fun opportunities to practice sharing power outside the clinical environment that can be so stressful.

If we can do this in healthcare, not only will we have better outcomes, we interface with all of the rich diversity of human life.  We can model empowering language and behaviors across genders, races, age, political parties, and so on!  Wow, right?

Where is your growing edge?  With listening or assertiveness?  Or maybe both depending on what relationships or cultures you are in?


Looking for your next healthcare speaker? Get in touch with us today to make your healthcare event a success!

0 Comments



Leave a Reply.

    Archives

    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    July 2017

    Categories

    All
    Amy Dee
    Barbara Bartlein
    Beth Boynton
    Bobbe White
    Bobby White
    Christine Cashen
    Colette Carlson
    Courtney Clark
    David Glickman
    Donna Cardillo
    Jack Uldrich
    Joe Flower
    John O'Leary
    Jonathan Burroughs
    Karyn Buxman
    Kathleen Pagana
    Kathleen Passanisi
    Kathy Dempsey
    Kenneth Kaufman
    Kristin Baird
    Laurie Guest
    LeAnn Thieman
    Roger Crawford
    Ron Culberson
    Steve Berkowitz
    Tim Hague
    Vicki Hess
    Zonya Foco

    RSS Feed

Home

SPEAKERS

EVENTS

Blog

CLIENTS

ABOUT US

Contact

Copyright © 2021 Capitol City Speakers Bureau
  • Home
  • Speakers
  • Events
    • American Heart Month
    • Patient Safety Awareness Week
    • Stress Awareness Month
    • National Nurses Week
    • National Women's Health Week
    • Breast Cancer Awareness Month
  • Blog
  • Clients
  • Testimonials
  • What's New
  • About
  • Contact
  • Request